Answers to your questions
Frequently asked questions
Everything about booking, home visits, reports and how ESH800 works with healthcare professionals. Can't find your answer? Our care team is one call away.
ESH800 provides home healthcare services including doctor consultations, home nursing,
diagnostics, ECG testing, elderly care, maternity and newborn care, chronic disease management,
post-surgery recovery and selected wellness services across Dubai.
You can book a service by contacting ESH800 through WhatsApp or phone. Our care team
will understand your requirements, confirm service availability and help arrange a suitable
appointment.
ESH800 provides care through appropriately licensed and qualified healthcare
professionals in accordance with applicable UAE healthcare requirements.
ESH800 provides home healthcare services across Dubai. Availability can vary depending
on the service, location and clinical requirements.
Visit times depend on the service, your location, clinical requirements and
professional availability. Our care team will provide the earliest suitable appointment available.
Yes. ESH800 offers selected diagnostic services at home, including blood sample
collection and ECG testing. Service availability depends on the requested test and clinical
requirements.
Yes. We provide personalized elderly care and ongoing home healthcare support based on
the individual's needs, care plan and clinical requirements.
Yes. ESH800 can provide post-operative support at home, including nursing care,
recovery monitoring and coordinated follow-up, based on the patient's care requirements.
Where digital reporting is available, reports and results are shared electronically
through the applicable ESH800 process. Our team can also guide you on the next steps or follow-up
required.
Yes. Our care team can help coordinate follow-up appointments and ongoing support when
clinically appropriate.
Yes. We treat your healthcare information as confidential and handle it in accordance
with applicable privacy, consent and healthcare requirements.
Requirements vary by service. Contact our care team with your needs and we will advise
you on whether a referral, prescription or other clinical information is required.
Care is delivered by qualified and appropriately licensed doctors, nurses and diagnostic professionals.
Healthcare professionals can contact the ESH800 team to enquire about opportunities.
Our recruitment and credentialing process includes qualification, licensing and experience verification
Healthcare professionals must hold the appropriate professional qualifications and
valid licensing or registration required for the role as per the applicable UAE healthcare regulations
Home visits may include doctor consultations, nursing care, diagnostics, ECG services, elderly care, post-operative support, maternity and newborn care and other services within the scope fo ESH800.
Assignments are based on the patient's care requirements, requested service, location and availability of professionals.
Relevant patient information is shared through the applicable ESH800 workflow to
support safe and coordinated care, subject to patient consent, privacy requirements and applicable
healthcare regulations.
Where applicable, reports and clinical information are recorded and shared through the
appropriate ESH800 process, while the care team coordinates follow-up and next steps.
Yes. Depending on the patient's needs and service, ESH800 can coordinate ongoing
visits, nursing support, diagnostics, recovery care and follow-up.
ESH800 aims to maintain quality through established clinical processes, appropriate documentation, patient-focused communication and coordination of care via qualified professionals.
Contact the ESH800 team through the website, phone or email and our team will direct
your enquiry to the appropriate department.